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Sales network Service philosophy Download

Service concept

Yuzhong adheres to the service concept of "love customers, dare to take responsibility, and be creative!" to ensure the quality and good reputation of Dongyu Heavy Industry brand. Dongyu Heavy Industry will provide customers with the most satisfactory pre-sales and after-sales service with high-quality service attitude and consistent service enthusiasm. For this purpose, the company has developed a series of plans, design, field surveys, and equipment debugging. Specific service plans such as installation, maintenance and return visits, truly achieve high-quality products and first-class services.

Service in Dongyu is not simple maintenance. It is not only the last link of product sales, but also the first link of product research and development. It runs through the entire business activities of product development, design, manufacturing and pre-sales, in-sales and after-sales. The whole process;

Service is the process of discovering user needs and quickly satisfying them;

Service is to create user touch and realize value-added.

Purpose

Establish a service culture and concept system compatible with the corporate culture of Dongyu Heavy Industries to promote the establishment and spread of the "Dongyu Heavy Industries" brand;

Through the integration of internal resources, a high-quality service management team with strong technology, responsibility and entrepreneurial passion can be quickly formed, laying a good foundation for Dongyu Heavy Industry's differentiated service model.